Junior IT Support Technician

Full time Mon – Fri

Are you a smart young person who enjoys all things IT and are looking for a full-time career in the field?

We are seeking a highly motivated and skilled IT Support Junior Technician to join our in-house IT team to ensure that business systems are kept running smoothly. The ideal candidate should possess excellent communication skills, ability to understand technical matters, and have a strong desire to learn and grow.

About the company

Aero Healthcare has a vision to be the accepted global leader in the first aid and consumer wound care sector, manufacturing products that deliver superior outcomes and generate strong brand loyalty. Our brand is trusted and respected both in Australia and internationally.


The duties of the role includes:

  • Provide technical assistance and support through phone, email, and in-person communication
  • Troubleshoot hardware and software issues, network connectivity problems, and other IT-related issues
  • Install and configure software and hardware on desktops, laptops, and mobile devices
  • Assist with the setup and maintenance of servers, printers, and other IT equipment
  • Maintain and update documentation of IT systems and procedures
  • Monitor network performance, identify potential issues, and escalate to senior IT staff when necessary
  • Provide support for office applications such as Microsoft Office and email clients
  • Collaborate with team members to implement new technology solutions
  • Maintain a high level of customer service and professionalism at all times
  • Stay up-to-date with the latest IT trends, technologies, and security threats
  • Perform other duties as assigned by senior IT staff

Core Values & Teamwork

The successful candidates will subscribe to our corporate values of Accountability, Engagement, Responsibility and Openness.

Teamwork underpins everything we do and you’ll need the skills to work effectively in a team along with being reliable, punctual and enthusiastic.

Why Aero Healthcare?

Aero Healthcare pride themselves on their values, their supportive team environment and genuinely making a difference.

  • Strong company culture who looks after their employees
  • Fulltime, permanent opportunity
  • Competitive salary package
  • Work for an established, global industry leader in their field
  • Work somewhere where you can make a difference and have a sense of achievement

If you are hungry to join a successful company, willing to undergo further training & development and are passionate about IT, you will love working in this business.


If this sounds like the role for you please apply via Seek