FOR IMMEDIATE RELEASE – Aero Healthcare Announces Recall of HeartSine AEDs

 

Aero Healthcare announces today that a recall of specific HeartSine Automated External

Defibrillators (AEDs) is being managed by Stryker Australia, following a recall notice

published by the Therapeutic Goods Administration (TGA).

 

Reason for Recall

The recall impacts HeartSine AED units with serial numbers beginning with prefixes 21, 22,

23, and 24. Customers can easily verify if their device is affected by using Stryker’s online

serial number checker: Serial Number Checker.

 

Customer Instructions

• Continue to Use: Customers should keep their current HeartSine AEDs in service

until replacement units are provided.

• Replacement Process: Stryker will issue replacement HeartSine AEDs to customers

when new units become available, anticipated in Q4 2025.

 

Distributor Information

Distributors have no mandatory actions but may optionally support their customers. If

preferred, distributors can direct end-user inquiries to Stryker for customer outreach and

management.

 

Contact Information

For questions and support, please contact:

• Email: heartsine.recall@stryker.com

• Phone: 02 9170 9131

https://www.stryker.com/au/en/emergency-care/product-notices/heartsine/fa318-t3.html

 

Key Dates

• 24 June 2025: Recall notice published on TGA website.

• 2 July 2025: Notice published on Stryker’s website and in major newspapers.

• 3 July 2025: Stryker commences direct communication with affected customers.

Aero Healthcare is committed to the safety and well-being of all customers and appreciates

your cooperation and understanding.